Privacy Policy for zenavorthiq.org

At zenavorthiq.org, we strive to protect your privacy. This policy outlines how we collect, use, and safeguard your personal information in line with Australian law. Please review the details below to understand your rights and our practices.

Information We Collect About You

We collect information to deliver relevant services and provide an improved site experience for all visitors.

• Contact details, such as your name, email address, and phone number, provided when you complete forms on our website.
• Technical information, including device type, browser, IP address, and browsing data collected via cookies and analytics tools.
• Usage details, like visited pages, referral sources, actions on our site, and communications with our staff.
• Information from third-party platforms when you interact with our content through social media or integrated tools.

How We Use Your Data

We handle your data with care and only use it for specific, legitimate business purposes outlined below.

• To maintain and improve our website, content, and featured services while personalizing your experience.
• To communicate with you about requested information, updates, or new content relevant to your interests.
• To monitor site analytics, diagnose issues, and ensure efficient technical performance of our site.
• To comply with legal obligations, resolve disputes, and enforce our terms where applicable.

Our Legal Basis for Processing

Our data processing is based on the legal grounds required by Australian data privacy laws.

We only process your data when there is a legitimate business interest, your explicit consent, or a legal obligation to do so, ensuring your rights and privacy are always respected.

How Information is Shared

We do not sell your personal data. Information is only shared for business operations and compliance, as described below.

• Trusted third-party vendors who assist with website hosting, analytics, marketing, or customer support, always under strict agreements.
• Law enforcement or regulatory authorities when required by law, such as for investigations or compliance matters.
• Business successors in the case of a reorganisation, merger, or sale, under confidentiality conditions and within legal limits.

Data Security

We use industry-standard physical, technical, and administrative safeguards to help keep your personal information safe from loss, misuse, or unauthorised access. While no method of transmission over the internet or storage is completely secure, we consistently review and improve our security practices to better protect your data.

Your Data Rights

You have rights regarding the data we hold about you, detailed below.

• Request access to or correction of your personal information at any time.
• Request deletion or restriction of your data under certain circumstances.
• Object to selected processing practices or withdraw previously given consent.
• Lodge a complaint with the Office of the Australian Information Commissioner if you have concerns about your data.

Cookies & Tracking

We use cookies and similar technologies to improve site functionality, remember preferences, and record analytics. You can adjust cookie settings at any time in your browser.

See Cookie Policy See Cookie Policy

Contact Us

For questions or requests about this privacy policy, or to exercise your data rights, please use the contact details below.

Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a new effective date.